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When an ambulance is needed


By Marriott , April 18 2018

We hope we never need to ring an ambulance for you or your loved one while you are on one of our sites.

We know it can be frightening to be unwell and to need an ambulance. Being surrounded by strangers, even strangers that are kind and trying to help, like ambulance officers, can be upsetting and our minds can go blank.

But in the event an ambulance is needed we won’t hesitate to call one and if that happens a member of staff who knows you will go with you in the ambulance, until a family member or carer can be with you.

Our staff play a crucial role in reassuring you when you are with ambulance and medical staff because we know it can be scary. Our staff will assist both the health workers to communicate with you and you to communicate with them so that you get the best treatment.

Our Board has made the decision to continue to provide a staff person to accompany you, if you wish to have a staff person with you, while in an ambulance.

We will cover the costs of sending staff with you and taxi fares to return them to work.

We are committed to providing the best quality support. We understand you and how stressful a trip in an ambulance is for you and your family or carers.

Your Life, your Options, your Choice



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Thank you for sharing your info. I really appreciate your efforts and I am waiting for your further write ups thank you once again.

Well done!!

You all do a fantastic job with Ben :-) I look forward to seeing him in January and having our time together. Wish I could do more to help.

Thank you Gamze it was good working with you I still do see a lot of the people I was able to place in Coles few of them are now team leaders. I wish you all the best in what ever you plan to do Regards David Jansen


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