Your Feedback is important to us
At Marriott Support Services we welcome complaints, compliments and suggestions.
We want to hear your feedback, so you can experience high quality services from us.
Complaints & Concerns:
We want to know when you’re not happy about an experience you’ve had.
A complaint can be about a person, a service or something you have experienced.
These are things that you think we or a specific person may be doing well.
By telling us what you like, we can aim to continue to do these things, and provide positive feedback to others.
Your ideas on how we can improve things or do things better helps us to improve our services.
Here are the ways to provide feedback
- Call Marriott Support Services on (03) 9555-0777
- Call Community Hub (03) 9578-7557
- Call us via the Translating and Interpreting Service (TIS) on 131 450
Should you require to contact the Marriott CEO or Board Chair, please phone or email the STOPline.
An independent complaint handling organisation on 1300 30 45 50 or email@example.com
Speak to your disability support worker or educator
Complete the Marriott feedback form
Fill out the Feedback form.
Printed copies are available at Marriott Support Services sites or you can download a copy of the form here
You are able to drop the form into reception.
Complete an easy English Feedback form. Please contact Marriott Support Services for form
Write your own letter to Marriott Support Service, 15A/56 Keys Road, Cheltenham Victoria 3192
Other agencies that can help if you have a complaint.
If you are not happy with our services, please contact us. If you remain dissatisfied with our response, you may choose to contact the following agencies for assistance. Their services are free, confidential and impartial.